Ordering's easy! And your satisfaction is 100% guaranteed -- always. We accept VISA, MasterCard, American Express, and SmartPay® 2 credit cards!
You can find and order the items you want right here in our online catalog. It's the fastest, easiest way to get the products you need!
(Note: Personalized items cannot be ordered online. Please call 1-800-477-4776 for information on personalization.)
(Please note that e-mail is not secure. We do not recommend including credit card information in your e-mail. If you wish to use your credit card for payment, please phone, mail, or fax your order, or take advantage of online ordering.)
When ordering by phone, please have product name, quantity, and item number ready.
24 hours a day, 7 days a week.
Channing Bete Company, Inc.
One Community Place
South Deerfield, MA 01373-7328
Include payment with your order and deduct 1%!
If you need an order form, please call 1-800-477-4776.
We're not satisfied unless you're delighted! If our materials are not everything you expect, you may return them within 30 days for a full refund.
Note: Some products, such as American Heart Association items, have different guarantees.
We ship most orders within one business day. Please allow additional time for personalized orders. For information about guaranteed express delivery, see Shipping & Handling or call 1-800-477-4776.
If not completely satisfied, customers may return products in original condition within 30 days of receipt for a full credit or exchange, unless otherwise noted. Please call 1-800-477-4776 for a return authorization number.
Next-Day (early a.m.): 40% of order Subtotal ($45.00 minimum)
Next-Day Air: 25% of order Subtotal ($28.00 minimum)
Second-Day Air: 20% of order Subtotal ($23.00 minimum)
Third-Day Air: 15% of order Subtotal ($16.00 minimum)
All service levels: Actual shipping charges, plus $11.95 handling fee.
Call 1-800-477-4776 for additional information.
Prices subject to change without notice.
GSA-contract S&H terms.
Note: Shipping and handling fees are not charged for GSA-contract-eligible products shipped within the contiguous 48 states.
Contiguous United States:
Multiply "Order Total" x .0995 ($10.95 minimum)
Alaska, Hawaii, Puerto Rico/U.S. Territories:
Multiply "Order Total" x .15 ($19.95 minimum)
Shipping charges added to invoice
$11.95 handling fee, plus actual shipping and any additional taxes
States where we collect taxes
Channing Bete Company is required to collect sales/use tax on all orders shipped to the following states:
If claiming state sales tax exemption or resale status, please include your state tax exemption number in the appropriate field on the contact information page of checkout.
Important notification regarding states where we DO NOT collect taxes
By current law, Channing Bete Company is not required to, and does not, collect sales or use tax on orders shipped to states not listed above. However, under state tax law, taxable purchases are not tax-exempt just because a seller is not required to collect the tax. If you are a customer in a state not listed above, please review the untaxed purchases reported on invoices and, if any tax is owed, file the appropriate state's use tax return with the state's Department of Taxation and pay any use tax due. Visit the state's tax authority Web site for more information.
©2019 Channing Bete Company, Inc. All rights reserved.
No part of this site may be reproduced in any form without written permission of the publisher. Many of our booklets, self-care handbooks, workbooks, brochures, pamphlets, and other publications have trademarked names. Dew Drop®, EveryReader®, Families That Care®, Families That Care Guiding Good Choices®, Guiding Good Choices®, Health Tips®, Keeping Tabs®, Know What?®, On®, Pocket Minder®, RealStyle®, Scriptographic®, Scriptography®, Staying Connected with Your Teen®, Supporting School Success®, Way To Grow®, We Wonder®, What's Up®, Who Knew?®, and Write From The Heart® are trademarks of Channing Bete Company, Inc.