Channing Bete Company(R)

If "SERVICE" is your middle name, you're going to fit right in.

Customer Service Representative

In this position, you'll focus on serving the needs of our customers while wearing several hats: receiving customer and prospect calls to provide information about our products and services; entering orders and inquiries received via phone, Web, mail, and e-mail; resolving customer problems; identifying selling opportunities; and promoting good customer relationships.

You should have top-notch verbal and written communication skills, solid data-entry capabilities with a high attention to detail, and the ability to problem-solve. The schedule is Monday through Friday, 32 or 40 hours a week, including an 11:30 a.m. to 7 p.m. schedule one day per week. Experience with order-entry systems and the ability to speak Spanish are pluses.

Channing Bete Company is a nationally known educational publisher. We offer a competitive starting salary and great benefits that include health and dental plans, a 401(k) plan, employee stock ownership, profit sharing, an indoor fitness facility, and a pleasant work environment. To apply, send a résumé and cover letter to, or mail them to:

Human Resources
Channing Bete Company
One Community Place
South Deerfield, MA 01373-7328